{"id":456,"date":"2026-06-24T08:27:42","date_gmt":"2026-06-24T08:27:42","guid":{"rendered":"https:\/\/matchmastersfreegifts.org\/blog\/?p=456"},"modified":"2026-06-24T08:27:43","modified_gmt":"2026-06-24T08:27:43","slug":"why-does-match-masters-keep-disconnecting-fixes-that-actually-work","status":"publish","type":"post","link":"https:\/\/matchmastersfreegifts.org\/blog\/why-does-match-masters-keep-disconnecting-fixes-that-actually-work\/","title":{"rendered":"Why Does Match Masters Keep Disconnecting? Fixes That Actually Work"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Losing a match because the app dropped the connection is one of the most frustrating things in Match Masters. This guide covers every real cause and the specific fix for each one.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Match Masters disconnects happen to almost every player at some point.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The error appears, the match ends, and you lose trophies or tournament points for something that had nothing to do with how well you were playing.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The good news is that most disconnection problems have a specific cause. And specific causes have specific fixes. This guide covers all of them.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Why Match Masters Disconnects<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Before jumping to fixes, it helps to know which category your problem falls into.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Most disconnections come from one of these five places.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Unstable Internet Connection<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Your Wi-Fi or mobile data signal is dropping briefly. Match Masters needs a live connection at all times during a match. Even a one-second dropout disconnects you. This is the most common cause by a wide margin.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Outdated App Version<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Running an old version of Match Masters causes connection failures. Older versions sometimes cannot communicate properly with current servers. Candivore updates the game regularly and each update patches known issues.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Corrupted App Cache<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The app stores temporary data that can become corrupted over time. This causes all kinds of errors including connection drops that seem completely random and unrelated to your actual internet quality.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Background Apps Consuming Bandwidth<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Other apps running in the background eat your connection while you play. Video streaming, cloud backups, and app update downloads are the most common culprits.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Candivore Server Issues<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Occasionally the problem is not on your end at all. Server maintenance or unexpected outages cause widespread disconnections. When this happens, nothing you do on your device will fix it until the servers come back up.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Start with your network, not your phone.<\/strong> Around 70% of Match Masters disconnection reports come down to the internet connection. Check that first before anything else.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Quick Fix Reference Table<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you want a fast answer, here is every fix in one place. Detailed steps follow in the sections below.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Problem<\/th><th>Fix<\/th><th>Time<\/th><\/tr><\/thead><tbody><tr><td>Weak Wi-Fi signal<\/td><td>Move closer to your router or switch to mobile data<\/td><td>30 sec<\/td><\/tr><tr><td>Switching between Wi-Fi and mobile data<\/td><td>Disable auto-switch in phone settings<\/td><td>1 min<\/td><\/tr><tr><td>Router issue<\/td><td>Unplug router for 30 seconds and restart it<\/td><td>2 min<\/td><\/tr><tr><td>App acting glitchy<\/td><td>Close the app fully and reopen it<\/td><td>30 sec<\/td><\/tr><tr><td>Outdated app version<\/td><td>Update Match Masters in App Store or Google Play<\/td><td>2 min<\/td><\/tr><tr><td>Corrupted cache (Android)<\/td><td>Clear app cache in Settings under Apps<\/td><td>3 min<\/td><\/tr><tr><td>Persistent issues (iPhone)<\/td><td>Delete and reinstall the app<\/td><td>5 min<\/td><\/tr><tr><td>Background bandwidth drain<\/td><td>Close other apps before playing, disable auto-updates<\/td><td>2 min<\/td><\/tr><tr><td>Low phone storage<\/td><td>Free up at least 1GB of storage space<\/td><td>10 min<\/td><\/tr><tr><td>Server outage<\/td><td>Wait. Check official social media for updates.<\/td><td>Variable<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Network and Wi-Fi Fixes<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Signal stability matters more than raw speed for Match Masters. A strong steady signal beats a fast but dropping one.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"426\" height=\"922\" src=\"https:\/\/matchmastersfreegifts.org\/blog\/wp-content\/uploads\/2026\/06\/Phone-screen-showing-Wi-Fi-with-match-masters.webp\" alt=\"Smartphone Wi-Fi settings screen showing strong signal bars while Match Masters app is open in the background\" class=\"wp-image-471\" style=\"aspect-ratio:0.46204128914815273;width:203px;height:auto\" srcset=\"https:\/\/matchmastersfreegifts.org\/blog\/wp-content\/uploads\/2026\/06\/Phone-screen-showing-Wi-Fi-with-match-masters.webp 426w, https:\/\/matchmastersfreegifts.org\/blog\/wp-content\/uploads\/2026\/06\/Phone-screen-showing-Wi-Fi-with-match-masters-139x300.webp 139w\" sizes=\"auto, (max-width: 426px) 100vw, 426px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Switch between Wi-Fi and mobile data<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">This is the fastest diagnostic available. If you are on Wi-Fi, switch to mobile data. If you are on mobile data, connect to Wi-Fi.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If disconnections stop on one and not the other, your network is the problem. The fix becomes straightforward from there.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Move closer to your router<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Wi-Fi signal weakens with distance and walls. Playing at the far end of your home from your router may give enough signal to browse the web but not enough stability for a live game.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Play from a room closer to the router and see if disconnections reduce.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Restart your router<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Unplug your router from the wall. Wait a full 30 seconds. Plug it back in. Wait for the connection to stabilise before reopening Match Masters.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This fixes a surprising number of random issues that have nothing to do with your internet service provider.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Disable automatic network switching<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Some phones automatically switch between Wi-Fi and mobile data when either signal drops. That switch takes a second or two and is enough to disconnect an active match.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Look for Smart Network Switch, Wi-Fi Plus, or Auto Switch in your Wi-Fi settings and turn it off while playing.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">How to disable auto network switching<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Open your phone Settings app.The exact menu name varies by brand.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Go to Wi-Fi or Connections.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Look for Smart Network Switch, Wi-Fi Plus, or Adaptive Wi-Fi.Samsung calls it Smart Network Switch. Some phones do not have this option.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Toggle it off before playing Match Masters.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">App-Level Fixes<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Few fixes that makes the gameplay smoother:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Update the app<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Open the App Store on iPhone or Google Play on Android. Search for Match Masters and check if an update is waiting.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Install it and restart the app. Outdated versions frequently carry connection bugs that the update resolves.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Close and reopen the app properly<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">On iPhone, swipe up from the bottom of the screen to see open apps. Swipe Match Masters upward to close it fully.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">On Android, tap the recent apps button and swipe Match Masters off the screen. Pressing the home button is not the same as closing the app.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Clear Match Masters cache on Android<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Open Settings on your Android phone.<\/li>\n\n\n\n<li>Go to Apps or Application Manager.Name varies by Android version and brand.<\/li>\n\n\n\n<li>Find Match Masters in the list and tap it.<\/li>\n\n\n\n<li>Tap Storage, then tap Clear Cache.Do not tap Clear Data. That removes local game data if not backed up to your account.<\/li>\n\n\n\n<li>Reopen Match Masters and test the connection.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Reinstall the app on iPhone<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">iPhone has no individual app cache clearing. The equivalent is a full reinstall.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Before doing this, make sure your Match Masters progress is linked to your Facebook account or Apple ID. If it is not, contact Candivore support first.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Then delete the app, go to the App Store, and reinstall it.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">I had disconnects every 3 or 4 matches for two weeks straight. Tried everything. The fix was clearing the cache on my Android. No disconnects since. No idea why it works but it does.Match Masters player, Facebook community group<\/p>\n<\/blockquote>\n\n\n\n<h2 class=\"wp-block-heading\">Device-Specific Fixes<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Android<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Clear app cache (Settings, Apps, Match Masters, Storage)<\/li>\n\n\n\n<li>Disable battery saver mode during play<\/li>\n\n\n\n<li>Turn off data saver in mobile data settings<\/li>\n\n\n\n<li>Make sure Match Masters has background data permission<\/li>\n\n\n\n<li>Free up storage if below 1GB available<\/li>\n\n\n\n<li>Disable any VPN apps while playing<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>iPhone \/ iPad<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Delete and reinstall the app (back up progress first)<\/li>\n\n\n\n<li>Settings, Cellular, turn off Low Data Mode<\/li>\n\n\n\n<li>Check Match Masters has cellular data permission<\/li>\n\n\n\n<li>Disable any VPN profiles in Settings under General<\/li>\n\n\n\n<li>Turn off Wi-Fi Assist (Settings, Cellular, scroll down)<\/li>\n\n\n\n<li>Free up storage if below 1GB available<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>VPN apps cause Match Masters disconnections more than most people realise.<\/strong> Match Masters sometimes blocks connections coming through VPN servers. If you have a VPN running, disable it before playing and test if that solves the problem.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How to Tell if It Is a Server Problem<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Candivore posts maintenance notices on their official pages before planned downtime. Unexpected outages are announced after the fact.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If your network is fine and the app is updated but you still cannot connect, the problem may be on Candivore&#8217;s end.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Check the official <a href=\"https:\/\/matchmasters.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Match Masters website<\/a> or their Facebook and Instagram pages.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can also search for recent posts about Match Masters on Reddit or Twitter. If dozens of players report the same error at the same time, it is almost certainly a server issue.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">When it is a server problem, nothing you do on your device will help. Wait 30 to 60 minutes and try again.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Server issues usually resolve within an hour.<\/strong> Candivore responds to outages quickly. Planned maintenance windows are announced in advance on their social channels.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How to Prevent Disconnects Going Forward<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Most disconnection problems are not random. The same underlying issue causes them repeatedly until it gets addressed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">These habits keep Match Masters running cleanly long-term.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Keep the app updated<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Turn on automatic updates for Match Masters in your app store. Every update patches bugs from the previous version.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Running outdated versions is one of the most consistent sources of ongoing connection problems.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Play on a stable network<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Mobile data while commuting and public Wi-Fi hotspots are the worst environments for Match Masters.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Save competitive matches and tournaments for when you are on home Wi-Fi close to your router. This matters especially during team events where your performance affects everyone. For more on that, see our <a href=\"https:\/\/matchmastersfreegifts.org\/blog\/match-masters-team-guide-how-teams-work-and-why-you-should-join-one\/\">Match Masters Team Guide<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Close background apps before competitive play<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Before entering a tournament match, close everything else running on your phone.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Streaming apps, social media, and anything downloading in the background can steal enough bandwidth to cause a dropout at the worst possible moment.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Keep your storage above 1GB<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">When a phone has very little free storage, apps run poorly and connections become unstable.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If your phone is consistently low on space the disconnection problem will keep returning even after other fixes.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Turn off battery saver during matches<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Battery saver mode reduces background network activity to conserve power.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For most apps that is fine. For a live multiplayer game it creates exactly the kind of connection instability that causes disconnections. Turn it off before you start playing.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">My phone went into battery saver automatically below 30% and I had no idea. Match Masters was fine until that kicked in and then I would disconnect constantly. Took me a month to work out what was happening.Match Masters player, r\/matchmasters<\/p>\n<\/blockquote>\n\n\n\n<h2 class=\"wp-block-heading\">Conclusion <\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Start every troubleshooting attempt with the network. Switch between Wi-Fi and mobile data. Move closer to your router. Restart your router. These three steps fix the majority of disconnection problems.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If the network is fine, update the app, clear the cache on Android, or reinstall on iPhone. Check for a VPN running in the background.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If none of that works and other players are reporting the same issue at the same time, it is a server problem. Wait it out and check the official Match Masters pages for status updates.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Back online? Pick up where you left off.<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Free daily gift links updated every day. Boosters, coins, and stickers. No login needed. <a href=\"https:\/\/matchmastersfreegifts.org\/\">Claim Today&#8217;s Free Gifts<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Frequently Asked Questions<\/h2>\n\n\n<div id=\"rank-math-faq\" class=\"rank-math-block\">\n<div class=\"rank-math-list \">\n<div id=\"faq-question-1782288087278\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Why does Match Masters keep disconnecting?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>The most common causes are an unstable internet connection, an outdated app version, a corrupted app cache, or background apps consuming your bandwidth. Start by switching networks and restarting the app. Those two steps fix most cases without needing to do anything else<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1782288116553\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Does disconnecting in Match Masters count as a loss?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>In most cases yes. If you disconnect during an active match, the game counts it as a loss. You lose trophies and any tournament points that match would have earned. Fixing the underlying connection issue is the only reliable way to prevent this from happening repeatedly.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1782288169610\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">How do I fix the Match Masters connection error?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Switch from Wi-Fi to mobile data or the other way around. Close the app fully and reopen it. Restart your router. Check for a pending app update. Clear the app cache on Android. These steps in order fix the majority of connection errors<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1782288218497\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Will clearing cache fix Match Masters disconnecting?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>On Android it often does. Go to Settings, find Match Masters under Apps, tap Storage, and clear the cache. Do not tap Clear Data as that can remove locally stored progress. On iPhone, deleting and reinstalling the app achieves a similar result.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1782288245259\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Can a VPN cause Match Masters to disconnect?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Yes. Match Masters sometimes blocks connections coming from VPN servers. If you have a VPN app installed and active, disable it before playing and test whether the disconnections stop. This is a more common cause than most players expect<\/p>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Losing a match because the app dropped the connection is one of the most frustrating things in Match Masters. This &#8230; <\/p>\n<p class=\"read-more-container\"><a title=\"Why Does Match Masters Keep Disconnecting? Fixes That Actually Work\" class=\"read-more button\" href=\"https:\/\/matchmastersfreegifts.org\/blog\/why-does-match-masters-keep-disconnecting-fixes-that-actually-work\/#more-456\" aria-label=\"Read more about Why Does Match Masters Keep Disconnecting? Fixes That Actually Work\">Read more<\/a><\/p>\n","protected":false},"author":2,"featured_media":468,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-456","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","resize-featured-image"],"_links":{"self":[{"href":"https:\/\/matchmastersfreegifts.org\/blog\/wp-json\/wp\/v2\/posts\/456","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/matchmastersfreegifts.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/matchmastersfreegifts.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/matchmastersfreegifts.org\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/matchmastersfreegifts.org\/blog\/wp-json\/wp\/v2\/comments?post=456"}],"version-history":[{"count":13,"href":"https:\/\/matchmastersfreegifts.org\/blog\/wp-json\/wp\/v2\/posts\/456\/revisions"}],"predecessor-version":[{"id":472,"href":"https:\/\/matchmastersfreegifts.org\/blog\/wp-json\/wp\/v2\/posts\/456\/revisions\/472"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/matchmastersfreegifts.org\/blog\/wp-json\/wp\/v2\/media\/468"}],"wp:attachment":[{"href":"https:\/\/matchmastersfreegifts.org\/blog\/wp-json\/wp\/v2\/media?parent=456"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/matchmastersfreegifts.org\/blog\/wp-json\/wp\/v2\/categories?post=456"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/matchmastersfreegifts.org\/blog\/wp-json\/wp\/v2\/tags?post=456"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}